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Easter Bank Holiday

GP Practices have been asked to remain open during the bank Holiday weekend and so MK Village Practice will be open Good Friday and Easter Monday to help ease the pressure on Urgent Care Centres and Hospitals.

MK Village Practice will be Open for |Clinically Urgent problems only.

We Shall not be open for Insurance Claims, Letter Requests, Sick Note requests, Repeat Medication Orders or Test Results.

We shall have minimum numbers of staff answering the phones.

Please view the pharmacy opening hours over the Bank Holiday.

Appointments

At the current time we are not booking routine, face to face, appointments with our clinicians.

  • If you already have an appointment booked, you will receive a triage telephone call from the clinician ON THE DAY of the appointment.
  • The majority of consultations are taking place on the telephone. The clinician will decide if you need to attend the Practice.
  • If you are asked to come to the Practice with ANY respiratory symptoms, you will be directed to a separate entrance and asked to wear a face mask. The clinicians will also wear protective clothing. THIS DOES NOT MEAN YOU HAVE THE CORONAVIRUS, IT IS PURELY A PRECAUTION TO PROTECT EVERYONE.
  • If you wish to book an appointment, PLEASE TELEPHONE, but be aware that the majority of routine matters are being postponed for the time being.
  • If you require regular appointments for monitoring (blood tests etc) please telephone. Your doctor will then advise as to whether this still needs to take place or can be safely postponed.
  • ALL patients who require medical attention are being dealt with, but it may not be in the usual manner or you may be asked to attend the Walk-In-Centre.

As you are aware, we are dealing with a very difficult situation at the current time whilst continuing to provide care to our sick patients. Your understanding is appreciated.

Kim Foy-Olowu, Practice Manager

Medical Certificates

GPs CANNOT provide medical certificates for work absences of less than 8 days. A Self Certification form (SC2) can be obtained from your employer or the HMRC website.

If you require a CONTINUATION of a certificate you have already been given, please put your request in writing to your doctor who will then make a clinical decision about whether this is issued.

If you require a NEW certificate for an absence of 8 days or more (NOT related to the Coronavirus) you will need a telephone appointment with your GP.

If you are self-isolating you will NOT be issued with a medical certificate as there is no need for this, regardless of the length of time. Employers have been asked to be accommodating with regard to this.

As you are aware, we are dealing with a very difficult situation at the current time whilst continuing to provide care to our sick patients. Your understanding is appreciated.

Kim Foy-Olowu, Practice Manager

Repeat Prescription Ordering

For items your GP has agreed you should take regularly please order as usual. There is no need to order early.

  • For items you have had in the last six months, you can put a request in writing and your GP will make a clinical decision as to whether this is prescribed.
  • For everything else you will require a telephone appointment with your GP.

PLEASE NOTE that all prescriptions are now provided electronically – if you do not have a nominated pharmacy please include the details of where you would like your prescription sent. This will avoid you having to attend the Practice to collect.

As you are aware, we are dealing with a very difficult situation at the current time whilst continuing to provide care to our sick patients. Your understanding is appreciated.

Kim Foy-Olowu, Practice Manager

Suspension of online bookings

In accordance with advice issued by Milton Keynes Clinical Commissioning Group and Public Health England, the electronic booking of appointments has been suspended until further notice. You may continue to book appointments by contacting the practice directly. We apologise for any inconvenience this may cause.

How to manage your Hay Fever

Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:

  • a runny, itchy and/or blocked nose
  • sneezing
  • itchy eyes

Pollen is a fine powder released by plants as part of their reproductive cycle.

Pollen contains proteins that can cause the nose, eyes, throat and sinuses to become swollen, irritated and inflamed.

How to treat hay fever

Many hay fever symptoms can be controlled with over-the-counter medication at your local pharmacy.

  • Steroid nasal sprays help to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes.
    Available from your local pharmacy.
  • Antihistamines help to relieve a runny nose, sneezing, itching and watery eyes. Some types of antihistamines make you drowsy and are best taken before bed. Newer antihistamines are less likely to make you drowsy and are a common choice for children and people with milder or occasional symptoms of hay fever.
    Available from your local pharmacy.
  • Decongestant nasal sprays and tablets are used to unblock the nose. They should never be taken for more than a few days at a time.
    Available from your local pharmacy.
  • Eye drops can be used to treat itchy or watery eyes.
    Available from your local pharmacy.

Useful Links

NHS – Hay fever
NHS – Find your local Pharmacy
Met Office – Pollen forecast