Comments, Suggestions and Complaints

Our aim is to give you the highest possible standard of service both medically and in our organisation. Comments and suggestions are always welcome but if you feel that things have gone wrong we have a Practice Complaints Procedure which is in accordance with NHS standards and available from the care navigation team .

Alternatively you may contact NHS England on 0300 311 22 33 or email The information regarding your complaint may need to be shared with the Commissioning Support Units (CSU). If you do not wish to share your information with the CSU, you will need to include this information in your complaint.


MK Village Practice