Category Archives: Ticker Tape News

Registering a Death during COVID19

Whilst Covid-19 is ongoing, if you need to register a death please see below:

  • The doctor will complete the Medical Certificate (MCCD) and send it electronically to the registrars. It is important they have the contact email address (and contact number) of the relative who will register the death so they are notified when they can book an appointment.

  • Once the registrars receive the MCCD and have checked that they can accept it, an email will be sent to the informant (relative) as above to invite them to book a telephone appointment to register the death.

  • The informant (relative) then clicks the link in the automated email to book the appointment or they can call 01908 372101 to book by phone if they wish; and to order and pay for any certificates.

  • Once the appointment is booked the informant (relative) will receive a confirmation email. They are asked to complete a pre-registration form which aids the registrar during the registration process – this is not the actual registration document.

  • The registrar will then call the informant at the appointment time to take the registration over the phone.

In a minority of instances, an informant (relative) may not have access to an email address. If this is the case the register office telephone number is: 01908 372101 so they are able to make an appointment directly.

Face Coverings

It was recently announced that from July 24th 2020 everyone is required to wear a face covering when entering a shop or business.

This is in addition to wearing one on Public Transport which has been mandatory for some time now.

If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit and download an exemption card for you to show if asked why you are not wearing one.

Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please visit the website above for more information.

Face Covering

For the protection of everyone, anybody attending the Practice should wear a face covering. This may be a mask, scarf or other item capable of covering the nose and mouth. The Practice are unable to provide these for you. Thank you for your co-operation.

Easter Bank Holiday

GP Practices have been asked to remain open during the bank Holiday weekend and so MK Village Practice will be open Good Friday and Easter Monday to help ease the pressure on Urgent Care Centres and Hospitals.

MK Village Practice will be Open for |Clinically Urgent problems only.

We Shall not be open for Insurance Claims, Letter Requests, Sick Note requests, Repeat Medication Orders or Test Results.

We shall have minimum numbers of staff answering the phones.

Please view the pharmacy opening hours over the Bank Holiday.


At the current time we are not booking routine, face to face, appointments with our clinicians.

  • If you already have an appointment booked, you will receive a triage telephone call from the clinician ON THE DAY of the appointment.
  • The majority of consultations are taking place on the telephone. The clinician will decide if you need to attend the Practice.
  • If you are asked to come to the Practice with ANY respiratory symptoms, you will be directed to a separate entrance and asked to wear a face mask. The clinicians will also wear protective clothing. THIS DOES NOT MEAN YOU HAVE THE CORONAVIRUS, IT IS PURELY A PRECAUTION TO PROTECT EVERYONE.
  • If you wish to book an appointment, PLEASE TELEPHONE, but be aware that the majority of routine matters are being postponed for the time being.
  • If you require regular appointments for monitoring (blood tests etc) please telephone. Your doctor will then advise as to whether this still needs to take place or can be safely postponed.
  • ALL patients who require medical attention are being dealt with, but it may not be in the usual manner or you may be asked to attend the Walk-In-Centre.

As you are aware, we are dealing with a very difficult situation at the current time whilst continuing to provide care to our sick patients. Your understanding is appreciated.

Kim Foy-Olowu, Practice Manager

Medical Certificates

GPs CANNOT provide medical certificates for work absences of less than 8 days. A Self Certification form (SC2) can be obtained from your employer or the HMRC website.

If you require a CONTINUATION of a certificate you have already been given, please put your request in writing to your doctor who will then make a clinical decision about whether this is issued.

If you require a NEW certificate for an absence of 8 days or more (NOT related to the Coronavirus) you will need a telephone appointment with your GP.

If you are self-isolating you will NOT be issued with a medical certificate as there is no need for this, regardless of the length of time. Employers have been asked to be accommodating with regard to this.

As you are aware, we are dealing with a very difficult situation at the current time whilst continuing to provide care to our sick patients. Your understanding is appreciated.

Kim Foy-Olowu, Practice Manager